Terms of service
Overview
These Terms of Service (“Terms”) govern your access to and use of this website and any related services (the “Services”). The terms “we”, “us”, and “our” refer to the operator of this store. By accessing or using our Services, you agree to be bound by these Terms and all policies referenced herein. If you do not agree, you should not use the Services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell products to you.
1. Eligibility & Account Use
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian. You agree to provide accurate, current, and complete information and to keep any account credentials secure. You are responsible for all activity conducted under your account.
2. Products & Descriptions
We make every effort to display products accurately. However, colours, sizing, or appearance may vary depending on your device or screen settings. Product descriptions and images are for illustrative purposes only and may differ slightly from the delivered item.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
3. Orders
Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed and processed. We reserve the right to refuse or cancel any order, including for reasons such as availability issues, pricing errors, suspected fraud, or incorrect information.
All purchases are subject to our Returns & Refunds Policy.
4. Prices & Payments
Prices are subject to change without notice. Taxes, shipping fees, and other charges will be displayed at checkout where applicable. You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method provided.
5. Shipping & Delivery
Shipping times are estimates and not guaranteed. Delays may occur due to factors outside our control.
Risk of loss remains with us until the goods are delivered to you, in accordance with UK consumer law. This does not affect your statutory rights.
6. Returns & Refunds
Returns, cancellations, and refunds are governed by our Returns & Refunds Policy, which complies with UK consumer protection legislation. Nothing in these Terms limits your statutory rights.
7. Intellectual Property
All content on this website, including text, images, logos, and software, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written permission.
8. Third-Party Tools & Links
We may provide access to third-party tools or links. These are provided “as is” and without warranties. We are not responsible for third-party content, services, or practices, and your use of them is at your own risk.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using the Services, you consent to the collection and processing of your information as described therein.
10. User Feedback & Submissions
If you submit feedback, reviews, or suggestions, you grant us the right to use them for business purposes, including marketing, without compensation. You confirm that your submissions do not infringe third-party rights or violate applicable laws.
11. Errors & Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or amend orders if information on the site is inaccurate, including after an order has been placed.
12. Prohibited Uses
You agree not to use the Services for unlawful, abusive, fraudulent, or harmful activities, including attempting to compromise the security or functionality of the website.
13. Termination
We reserve the right to suspend or terminate access to the Services if these Terms are violated. Obligations and provisions that by nature should survive termination will continue to apply.
14. Warranties & Disclaimers
Nothing in these Terms excludes or limits warranties or rights that cannot be excluded under UK law. Except as required by law, the Services are provided “as is” and “as available” without additional warranties.
15. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the Services. This does not exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under UK law.
16. Indemnification
You agree to indemnify and hold us harmless from claims arising from your misuse of the Services, breach of these Terms, or violation of any law or third-party rights.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and us regarding use of the Services.
19. Assignment
You may not assign your rights or obligations under these Terms without our consent. We may assign our rights and obligations without restriction.
20. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.